Privacy policy

Brainrot Studios (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, contact us, or otherwise interact with our services.

By using our website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

Depending on how you interact with Brainrot Studios, we may collect information such as:

Contact information, including your name, email address, phone number, billing address, and shipping address.
Order information, including the products you purchase, order history, returns, and transaction details.
Payment information. Payments are processed through Shopify and applicable payment providers. We do not directly store complete payment card details.
Account information, if you create or use a customer account.
Device and usage information, such as your IP address, browser type, device information, pages viewed, referring pages, and interactions with our website.
Communications, including information you provide when contacting us or requesting customer support.
Marketing preferences, such as whether you have chosen to receive marketing communications from us.
Cookies and similar technologies, which may collect information about how you use our website.
How We Use Your Information

We may use personal information to:

Process and fulfill orders.
Process payments and transactions.
Arrange shipping and delivery.
Provide order confirmations and updates.
Handle returns, refunds, and customer service requests.
Maintain and improve our website and services.
Detect and prevent fraud, abuse, or security threats.
Maintain customer accounts.
Communicate with you about your purchases.
Send marketing communications when permitted by applicable law and your preferences.
Measure website performance and understand how customers use our store.
Comply with applicable laws, regulations, and legal obligations.
Shopify

Our online store is hosted by Shopify. Shopify provides the ecommerce platform that allows us to offer our products and services to you.

As part of operating our store, information may be processed by Shopify in accordance with Shopify's own privacy practices and the services Shopify provides to merchants.

How We Disclose Personal Information

We may disclose personal information when reasonably necessary to operate our business, including to:

Shopify, which hosts and operates our ecommerce store.
Payment processors that process customer transactions.
Shipping and fulfillment providers that manufacture, fulfill, or deliver orders.
Technology and service providers that assist with website hosting, analytics, security, customer support, email, or other business operations.
Professional advisers or authorities when necessary to comply with legal obligations or protect our rights.
Business successors, if all or part of our business is involved in a merger, acquisition, financing, restructuring, sale, or similar transaction.

We may also disclose information when required by law or when reasonably necessary to prevent fraud, protect our customers, enforce our rights, or protect the security of our services.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate the store, remember preferences, understand website usage, improve performance, and support analytics or advertising where applicable.

Depending on your location, you may have the ability to manage certain cookie and data-sharing preferences through privacy controls provided on our website.

Shopify provides merchants with tools for cookie banners and data-sharing opt-out pages for regions where those controls may be required.

Advertising and Analytics

We may use analytics and advertising technologies to understand how visitors interact with our website, measure the effectiveness of our services or marketing, and improve the customer experience.

Depending on the services we use and applicable law, certain information may be disclosed to analytics or advertising partners.

Where required, you may be provided with controls to limit certain uses or sharing of your personal information.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing our services, maintaining business and transaction records, resolving disputes, preventing fraud, and complying with legal, tax, accounting, or regulatory obligations.

Retention periods may vary depending on the type of information and why it was collected.

Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. You should use appropriate precautions when sharing information online.

Your Privacy Rights

Depending on where you live, applicable law may provide rights concerning your personal information. These may include the right to:

Request access to certain personal information we maintain about you.
Request correction of inaccurate personal information.
Request deletion of certain personal information.
Obtain information about how your personal information is used or disclosed.
Opt out of certain uses, sales, sharing, or targeted advertising where applicable.
Withdraw consent where processing is based on consent.
Appeal certain decisions regarding privacy requests where applicable.
Exercise your privacy rights without unlawful discrimination.

Not every right applies in every jurisdiction or circumstance.

For example, California law provides qualifying consumers with rights that can include knowing/accessing, deleting and correcting personal information and opting out of certain sales or sharing. The CCPA applies to businesses that meet specified statutory thresholds, so inclusion of these rights here does not mean Brainrot Studios necessarily meets those thresholds.

To submit a privacy request, contact us at supportbrainrotstudios@gmail.com.

We may need to verify your identity before completing certain requests.

Data Sharing Choices

Depending on your location and how our store is configured, you may have the right to opt out of certain sharing or processing of personal information for advertising purposes.

Where applicable, use the privacy controls or Your Privacy Choices / Do Not Sell or Share My Personal Information option available on our website.

Shopify provides functionality for merchants to offer these controls in applicable regions.

Children's Privacy

Our services are not intended to knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided us with personal information improperly, contact us at supportbrainrotstudios@gmail.com.

International Customers

If you access our store from outside the United States, your personal information may be processed or stored in countries other than the country where you live.

Privacy and data protection laws may differ between jurisdictions. Where required by applicable law, appropriate safeguards may be used for international transfers of personal information.

Third-Party Links

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy, security, or content practices of third-party websites. We recommend reviewing their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business, services, technology, legal requirements, or privacy practices.

When we make changes, we may update the “Last updated” date at the top of this policy.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy request, contact:

Brainrot Studios
Email: supportbrainrotstudios@gmail.com